The beautiful thing about this software is that it is free, simple to use, and supported on a wide range of devices.Īlthough its features are limited compared to other solutions in this space, you will find great features such as remote connection, simple connection management, secure connection to data and applications, and high-quality video and audio streaming.Īlso, you can access published remote resources and remote PCs running on Windows Professional or Enterprise and Windows Server. Microsoft remote desktop enables users to connect to remote desktops, PC’s or applications. Zoho Assist has an adaptive and straightforward interface and pre-built integrations with help desk solutions such as ServiceNow, Zendesk, Zoho Desk. However, if you choose the yearly plan, you’d get some discounts. Moreover, the Standard (unattended computers) starts at $8 per month for yearly plan and $10 for monthly plan. The remote support plan includes the Standard (technician), $8 or $10 per month, the Professional plan is $13 or $15 per month, and the Enterprise, $21 or $25 per month. You can upgrade to the paid versions to unlock advanced features such as remote printing, annotation, custom domain mapping, and sophisticated reports.

The most popular features are the on-demand remote support for web and mobile devices, unattended remote access, and screen sharing.Īlso, the security (SSL and Two Factor Authentication), integrations, customization, and user management are features that make Zoho stand out. You’d be sure to find a solution that meets your needs. With Zoho Assist, you can offer remote support to computers from an Android or iOS device and vice versa. This remote access software allows you to support your remote customers even when you’re on the go. Zoho Assist provides remote support solutions for IT help desks, Outsourced IT, and Managed Service Provider Support. Zoho Assist is second on our list and one of the widely used products from Zoho Suite.

And more than 1.5 billion devices have activated the software.īut what can TeamViewer alternatives offer you? Let’s find out. TeamViewer, a global leader in this industry, reportedly holds the highest market share.

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